Where We Are
As Hikio Robotics, we continue our activities such as supporting scientific studies, research and development at our two addresses. Products shipment process is being carried out from our address in Turkey for now.
Questions and Comments
You can use our postal address to communicate on all matters
Fast shipping is one of our top priorities as we know people don't like to wait. 95% of orders are shipped on the same day. You can track your shipments by clicking the 'Order Status' link in the upper right corner of the pages.
All your shopping package from any point in Turkey ever we send to charge a fee. all you have given orders by the leading transport companies of Turkey are delivered safely brought very quickly to your feet.
We send the towels you buy to more than 100 countries in the world. We prefer the 'Express Service' service for international shipments. In this method, 'shipment tracking' and 'insurance service' are provided automatically, but the shipping fee varies according to the country you are in, regardless of the number of products. All shipping fee differences after the first product are covered by us. Whether you buy 1 product, 5 or 20, you only pay the shipping fee of one product. Therefore, do not hesitate to order a lot of products.
Delivery times are on average 1-4 weeks. If your country requires you to pay customs tax or similar charges, these payments are your responsibility. To avoid this, remember that from time to time we prepare your shipments as gifts or samples.
Protection of Your Data
Safe shopping is one of the most important issues we care about. Your personal and credit card information you enter while shopping on our site is encrypted with 128-bit Secure Socket Layer (SSL) technology and sent to the bank without coming to the internet. Thanks to this protocol, it is practically not possible for third parties to access the information you have entered. Note that since we do not store your credit card number in our database, you have to re-enter your credit card number into the system every time you shop at different times.
Our site uses 3-D Secure technology in addition to SSL technology. The application of the system prepared for the use of Visa credit cards is called 'Verified By Visa' and the application prepared for the use of Mastercard credit cards is called 'SecureCode'. With this service, Visa and Mastercard owners have the opportunity to verify that they are a valid card holder during the payment process with a personal password and to prevent their cards from being used by their banks. The password you enter is just like PINs entered at ATMs. It is up to your wish to use this extra safety shield. Remember that you can get your password by applying to the bank where you bought your credit card, or you can shop securely without your password. The operation of the process is as follows.
1- After you have made your shopping, you enter your credit card number into our system to complete the purchase.
2- For Verified By Visa or SecureCode, if you have previously applied to the bank where you bought your credit card and received a password, you will verify your identity by entering your password in the box that appears.
3- Thus, your payment process is completed.
4- If you have not registered before and received a password, your payment process will be completed without being directed to the box.
Enjoy safe online shopping 24 hours a day, just like millions of people around the world. Get your orders quickly at your feet. Do not forget that shopping with your credit card on reliable websites with certain standards is much more secure than your credit card shopping in daily life where human factors are involved.